OasisLMS

Surveyors are not the enemy, fear is. When staff panic, mistakes multiply and confidence fades. Join AAPACN curriculum development specialist, Lauren Stenson, RN, DNP, CNDLTC, QCP, DNS-CT, for this 60-minute session created to empower nursing facility leaders to remove fear from the survey process by preparing staff to speak with confidence, understand their responsibilities, and stay calm when observed. Using real-world examples and practical leadership strategies, you will learn how to create a survey-ready culture that supports staff, strengthens systems, and improves outcomes well before surveyors ever walk through the door. 

After participating in this session, learners will be able to:

• Describe key components of the nursing facility survey process
• Identify common factors that contribute to staff anxiety during survey
• Discuss practical strategies to prepare staff for survey interactions
• Recognize one actionable step to improve readiness in your facility

1.0 contact hour will be awarded for this continuing nursing education activity. Learners must view at least 80% of the entire video and complete the associated evaluation to receive the contact hours. No partial credit will be awarded. Contact hours will be awarded for this activity until July 30, 2029.