F-Tag Library On-Demand Series-F919 Resident Call System

Video Transcription

Video Summary

The presentation focuses on F919, Resident Call System regulatory requirements from Appendix PP of the SOM Guidelines, which mandate facilities to provide residents with a fully functioning communication system to call for staff assistance from their bedside, toilet, and bathing areas. Compliance requires all system components—audible/visual signals, wireless devices, lights, and volume—to be operational, with timely answering by staff. Surveyors assess system functionality, accessibility for residents with disabilities, and facility response to malfunctions, including backup plans during power outages. Facilities must conduct root cause analyses to identify deficiencies, develop corrective plans addressing affected and potentially affected residents, and implement systemic changes such as routine system checks and staff training to ensure reliable operation. Policies must be reviewed and updated as needed. Monitoring plans should specify audit frequency and responsible personnel. Leadership is urged to conduct audits, interviews, and rounds to verify compliance, ensure staff competency, and maintain documentation. Additional resources and support are available through APACN to aid facilities in sustaining compliance with F919.

Keywords

F919

Resident Call System

Appendix PP

SOM Guidelines

Regulatory Compliance

Facility Audits